Introduction

Thank you for choosing to be part of our community at Spark Works (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@sparkworks.ch. 

When you visit our website www.sparkworks.ch (“Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.

This privacy policy applies to all information collected through our websites (such as www.sparkworks.ch, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites")). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name and email address. We collect personal information that you voluntarily provide to us when registering at the Sites, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following: Name and Contact Data. We collect your first and last name and email address.All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. 

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites. We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes. You may define certain authorisations related to data collection, in the settings of your device or of your web browser, according to the available functionalities.

Like many businesses, we also collect information through cookies and similar technologies. You may also define certain settings for the automated collection of your personal data through the cookies setting plugin available on the Site. 

How do we use your information

‍‍In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below, which includes operating the Site, creating and maintaining a user account, interacting with you, providing you with requested information and services, or in the manner expressly indicated when the personal data concerned are collected. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.  We use the information we collect or receive:

• To send administrative information to you [for Business Purposes, Legal Reasons and/or possibly Contractual]. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Sites.
• To protect our Sites for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions and policies [for Business Purposes, Legal Reasons and/or possibly Contractual].
• To respond to legal requests and prevent harm [for Legal Reasons]. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other Business Purposes. These types of processing are often in practice based on the website owner's legitimate interest (the processing of data being possible unless a data subject object to such processing). Under best practice, these processing should only be implemented if the website owner has obtained the prior explicit consent of the data subject.

Will your information be shared with anyone?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfil business obligations.
We only share and disclose your information in the following situations:

• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
• With your Consent. We may disclose your personal information for any other purpose with your consent.

Do we use cookies other tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.
We use various types of cookies or other similar technologies some of which are likely to automatically process data directly on your devices and/or to transfer personal data concerning you to us. These technologies are generally aimed at monitoring and analysing your interactions with the Website and/or to enable us to improve the Website and their functionalities, namely through a personalisation of the Website and the related services, according to your interactions. We also use cookies and similar technologies to measure and monitor the traffic and use of the Website, as well as its performance. If you do not want cookies to be stored on your device, you can configure your browser or your device to refuse and/or restrict the cookies. You may also change your cookies preferences through the interface available on the Website. Certain cookies are however essential to the functioning of the Website itself and its use may be altered or prevented by refusing these cookies. If you do not refuse or restrain cookies, you consent to their use and to the processing of your personal data collected through them. We use the following cookies:

A. Essential cookies
Some cookies we place on your electronic device ensure that the Website delivers you without limitation information securely and optimally. The Website cannot function properly without these Cookies.
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B. Functionality cookies
Some cookies enable the Website to remember choices persons make, for example, username, and language or text size. These cookies are known as "functionality cookies" and help to improve a person's experience of the Website by providing a more personalised service.
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C. Statistics and Productivity Cookies
Statistics and productivity cookies, such as those used by Google Analytics, help us to understand how users interact with the Website, by collecting and processing data anonymously.

For more information, please visit http://www.allaboutcookies.org/fr/Please check the user help sections of your internet browser or electronic devices for specific instructions on the management of cookies.

We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar's support site.

Is your information transferred internationally

In Short: We may transfer, store, and process your information in countries other than your own.Our servers are located in Switzerland and the European Union. Where we transfer your Personal Data outside Switzerland or the European Economic Area, we will ensure that suitable safeguards are in place to help ensure that our third-party service providers provide an adequate level of protection to your Personal Data. By providing us with information and data, you expressly consent to such transfers.

How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

What are your privacy rights

In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
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In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
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If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Do we make updates to this policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We reserve the right to amend the Privacy Policy at any time at our sole discretion in order to adapt it to any new commercial or technological practice or change in the law. Should this occur, we will inform you by any appropriate means (including via email or the Websites, e.g. banners, pop-ups or other notification mechanisms). If you do not accept these amendments, your sole remedy is to no longer access and/or use the Website. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

How can you contact us about this policy?

If you believe your personal data has been used in a way that is not consistent with this policy, or if you have questions or comments about this policy, email us at hello@sparkworks.ch or by post to:
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CreativeDock ZRH AG
Bärengasse 16
8001 Zurich
Switzerland